Digital Kitchen Display System (KDS)
Ditch the paper tickets and shouting. Our KDS streamlines communication between your front-of-house and kitchen staff. Orders appear instantly on a kitchen screen, and customers can track their order status on a public display.
Your Kitchen, In Sync
What it is: A two-part digital display system. One screen for your kitchen to manage incoming orders, and another for your customers to see the status of their food preparation.
The Problem it Solves: Paper KOTs (Kitchen Order Tickets) get lost, are hard to read, and lead to communication errors. This causes delays, incorrect orders, and frustrated customers.
Why it's Important: An efficient kitchen is a profitable kitchen. A KDS reduces errors, speeds up service, and provides a professional experience for both your staff and your customers.
What Your Business Gains
From a calmer kitchen to happier customers.
Reduce Order Errors
Clear, digital order tickets eliminate misunderstandings and ensure the right food goes to the right table, every time.
Increase Kitchen Speed
Orders are sent to the kitchen instantly, allowing your chefs to start preparing food faster, which is crucial during peak hours.
Improve Customer Experience
The customer-facing display reduces perceived wait times and keeps customers informed, creating a less stressful waiting environment.
Go Green & Save Money
Eliminate the cost and waste associated with printing paper order tickets and KOTs.
How to Set It Up
Get your digital kitchen workflow running in minutes.
Enable KDS
Go to Billing > Setup Billing and toggle on the 'Enable Kitchen Display System (KDS)' switch.
Open Kitchen View
On a tablet or TV in your kitchen, navigate to the KDS page and open the 'Kitchen View'. Go full-screen for the best experience.
Open Customer View
On a public-facing screen in your waiting area, open one of the 'Customer View' options from the KDS page. New orders will now appear automatically!
See It in Action
Use Case: The Busy QSR
The Challenge
A popular burger joint struggles during the lunch rush. The cashier shouts orders, paper tickets get misplaced, and customers crowd the counter asking about their food.
The Solution with Bill It FAST
They set up a tablet in the kitchen running the KDS Kitchen View and a TV in the customer area with the Customer View. Now, when an order is placed, it instantly appears as a digital ticket for the chefs. As they mark it 'Preparing' and then 'Ready,' the status updates in real-time on the customer's screen, who can now wait comfortably.
Frequently Asked Questions
Your KDS questions, answered.